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Legal

Content Policy

Last updated October 2026

This policy covers everything shared on Slancio — profile and business information, booking and contract details, gallery photos and videos, chat messages, AI chatbot conversations, and client reviews. It supplements Section 4 of our Terms of Service.

What's allowed

What's not allowed

You may not upload, send, or share content that:

Chat & the AI assistant

Chat messages — including conversations with the AI chatbot — are capped at 5,000 characters and automatically purged after 7 days, as described in our Privacy Policy. The AI assistant is built to help with booking and business questions; it isn't a substitute for professional legal, financial, or safety advice, and shouldn't be used to try to generate content that would otherwise violate this policy.

Reviews

Reviews must reflect a client's genuine experience with a photographer. We may remove a review, or take action on the account that posted it, if it violates this policy — including reviews that are fake, coerced, or exchanged in return for another review.

You can block or report directly from a chat message, a gallery, or a photographer's profile. Blocking stops new messages from that person without deleting your existing history; reporting sends the content to our team for review. You can also email admin@slancio.site with a link or description of the content.

Enforcement

We aim to review and act on reports of objectionable content — including anything involving a minor, violence, or harassment — within 24 hours. Depending on severity, violating this policy can lead to content removal, a warning on your account, a temporary restriction, or account suspension. As described in our Privacy Policy, warnings and suspension history are kept as part of our moderation process, and a suspended account has a 7-day window to export its data before removal.

Appeals

If you believe a moderation decision was made in error, email admin@slancio.site and we'll review it.

Copyright & IP complaints

If you believe content on Slancio infringes your copyright or other rights, email admin@slancio.site with a description of the content, where it appears, and your contact information. We'll review the report and may remove or restrict access to the content while we investigate.

Changes to this policy

We may update this policy as the app evolves. Material changes will be reflected by updating the date at the top of this page.

Contact us

Questions about this policy can be sent to admin@slancio.site.